In terms of how we value the privacy and protection of your data, the Privacy Policy serves the most critical function in this Policy. PlusPH genuinely knows how valuable your personal information is. This document outlines your rights and how we go about using your data as a plusPH user.

Introduction & Policy Scope

The goal of the Privacy Policy is to guide online users on how to safely navigate our website and mobile application.

Overview of data protection principles

The guidelines are built upon core principles that are used to manage users’ data.

• Laws, fairness, and transparency: Users’ data is processed and handled in full fairness, as practices open transparency about their use of data.
• Purpose Limitation: Whenever users provide data, it is meant for specific purposes, as users have guaranteed it will be used as intended.
• Personal Data Minimization: We do not collect personal data that could increase undue operational risks.

Applicable to users accessing the platform (web/app)

The Privacy Policy, along with our Terms and Conditions, guides online users on how to safely navigate PlusPH’s website and mobile application. Users of our services are of the right understanding, know the importance of the privacy policy, and accept the policies of this document concerning data handling.

Policies of this nature are subject to change with the discretion of laws or other forms of service improvements. Or, for modifications relevant to updating users about changes to the policy terms, enables them to see what changes need to happen concerning their rights and our responsibilities.

What Information Do We Collect

Users need to be informed about what information we collect and why it is critical for making decisions considering their data. There are three main categories defining how information is divided: personal data, transactions, and device/browser data.

Personal data (name, email, contact info)

When users complete the PlusPH Register process, we collect essential personal data such as name, email, and contact details to create and secure their account.

• Name. An identifier for the accounts’ region level.
• Email. Also serves as identification. We use emails for account confirmation and messaging.
• Contact Information. Allows us to give assistance as well as attend to users.

The tailoring of services enables users to attend to one and to increase contact and communication. However, it is pertinent to highlight that users must invariably provide information to establish reliable channels.

Transaction data (deposits, withdrawals, game history)

The transaction data is not financial for expenditures. For a user to receive other bonuses will be required:

• Deposit: Money in the user’s accounts is claimed to have been added.
• Withdrawal: Money claimed to have been taken out of the accounts.
• Game Registration History. An automatic database record of users who participated in one plus our games, their use and attending frequency, plus some of their standard virtues(observed characteristics).

This information is critical to maintain a user’s trust, and we have established strict protocols to protect this information and ensure it is handled properly.

Device/browser data (cookies, IP address)

For security purposes and deception identification, the IP Address is collected.

• Cookies: A cookie is a piece of data that a website saves on a user’s device to recall the information when needed.
• IP Address: Helps in checking fraud and security issues.

We also gather relevant device and browser information to serve the users effectively. Does this include: Adapting to appeal user automation by making frequent platform adjustments, aided by the understanding of platform interactions brought forth by this information. Users have the capability of setting the cookie preferences, ensuring that user privacy concerns are considered.

How We Use Your Information

For the maintenance of users’ trust and active engagement in the platform, there arises a need to understand the on-site data compilation methods. Thus, under the other reasons, this is how we, as us, use user information on the site.

To process payments and game access

In general, data from users will ensure seamless and secure withdrawal and deposit transactions for financial processes. Furthermore, the identity verification process, which utilizes data collection, ensures that only valid account owners have access to their accounts and control over account functionalities.

To improve service quality and personalization

User feedback is of utmost importance in improving the experience and interactions with the user data. User analytics allows us to:

• Modify the content based on user selection.
• Add functionalities that users would find appealing.
• Provide bespoke assistance based on previous interactions.

We intend to continuously evaluate how best to serve its users in proactively adapting and evolving its services around value within user expectations.

To comply with legal obligations

For us, observing laws and their related legal frameworks is very important. In most cases, user data is necessary for:

• Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.
• Submission to PAGCOR and other regulatory bodies while reporting as necessary.

Maintaining a statement of these legal obligations assists in demonstrating the commitment to fostering an environment with users can become trusted and safe.

Data Sharing & Disclosure

We strive to be as transparent as possible in our Privacy Policy, especially in regards to sharing privacy information. This document outlines how the information we collect is handled.

With regulatory bodies (PAGCOR), if required

We may share user information with PAGCOR as part of fulfilling our legal obligations and ensuring compliance within the jurisdiction. This submission of user data is done with appropriate safeguards to ensure confidentiality for users while dealing with Governmental needs.

With trusted third-party processors (payment gateways, KYC tools)

For these processes carried out with us, identity verification, fund transfers, and all payments are made only through recognized third parties dealing with such confidential data. These companies are selected based on their commitment to data protection and industry standards.

These third-party vendors are bound by strict contractual confidentiality obligations towards us, thus guaranteeing risk-free partnership with them, understanding the sensitive nature of the information and policies that are established to maintain users’ trust.

Never sold or rented to third parties

We are glad to state that no data will ever be sold or rented to third parties specifically for marketing targets. This statement further declares that there will be no direct contact with clients where Personally Identifiable Information can be collected; therefore, all personal and transactional information shall only be utilized for remediable purposes as mandated by law.

Your Rights as a User

As a user of the platform, you possess fundamental rights related to your information, demonstrating our dedication to your privacy. Fully comprehending these rights enables users to manage their information as they please.

Right to access and correct personal data

Each user is entitled to view their data held by us, and users may request to change several aspects that are incorrect or incomplete to bring them up to date. This right supports transparency and encourages trust since users can authenticate that their data is processed accurately.

Right to data deletion (upon request)

Users who no longer wish to engage with us have the right to request the removal of their data. Unless there are legal justifications for retaining such requests, they should be fulfilled swiftly. This supports assertion for and control over one’s data.

Right to opt out of marketing communications

Users have the right to opt out of receiving marketing communications from us. Not everyone wants to receive promotional emails, and we understand that. Detailed procedures to unsubscribe are included in the registration guide as well as in the communication itself.

Cookies & Tracking

Cookies play a vital role in improving the experience of users on the platform. This section explains how we use cookies, including how to accept and manage tracking preferences can be managed.

What cookies do we use?

PlusPH uses several cookies, such as:

1. Essential cookies: Are considered to be necessary for the operation of our platform.
   
2. Performance cookies: Enable us to analyze user interaction, thus allowing us to improve the services we offer.
   
3. Functionality cookies: Allow added performance and personalization.
   

Our platform strives to deliver an optimized experience with cookies that meet user preferences because these interactions matter.

How to control your cookie preferences

Users are able to adjust cookie settings from their browsers. All browsers allow users to set cookie preferences, to accept or decline them, delete certain cookies, or inform them when certain cookies are being sent.

Declining cookies while selfishly user control over privacy strengthens user control, certain functionalities may be limited. There are no restrictions on the services. We aims at making sure that all user requirements, as far as data sharing are fulfilled.

Security Measures

Here, protecting users’ data is our utmost priority. In this part, we explain the additional measures taken to protect personal data.

SSL encryption and secure server protocols

Sensitive information transmitted through our platform is encrypted with Secure Socket Layer (SSL) encryption technology. This particular technology minimizes the chances of third-party interception by establishing a secure connection between the user’s browser and our server.

In addition, our servers follow secure protocols, which are subject to constant monitoring to eliminate the risk of tampering. This commitment strengthens our promise of user data breach and leak protection.

Internal access restrictions and audit trails

To secure data further, internal access control has been instituted so that only personnel with permission can access confidential data.

Comprehensive audits of all accesses and changes provide an additional layer of coverage as they ensure prompt detection of unauthorized activities, allowing action to be taken in a swift manner. Additionally, this state formulates a security framework that is enhanced by the trust users place.

Changes to This Policy

Due to evolving laws and regulations, PlusPH would like to explain our approach to the user’s responsibilities as well as how we communicate policy changes.

How updates are communicated

As previously stated, all users will be notified through email and via our platform concerning any changes to the policy. Additionally, users will be encouraged to read about data management to understand the implications of the proposed policy changes.

The user’s responsibility is to review periodically

Governance and regulatory strategy policy changes tend to notify active users regarding policy updates, however, it is each user’s responsibility to track updates to policy documents. Policy documents can change due to added regulations or changes in business strategy, so the user needs to navigate changes actively enabled by user-centered decision making.

Contacting PlusPH Regarding Privacy

Direct all inquiries, concerns, or requests related to privacy to our privacy fund manager. Also, this section explains how users can contact us.

Data Protection Officer contact

Through the use of an official email address as well as our contact forms located on the platform, users can reach the Data Privacy Manager. To resolve matters to eliminate the need for further communication to address the same issue, users should provide detailed information.

Response time & communication method

Matters relating to privacy here are attended to within a reasonable period, usually within a couple of business days. Communication is going to be made using the channel in which the inquiry was lodged.

See more: Terms and Conditions – Your Legal Agreement with PlusPH

Conclusion

Trust is an important part of any social interaction, no matter how basic it may be. Its absence can deteriorate relationships. At PlusPH, your trust and privacy are essential, hence our commitment to guaranteeing responsible practices on data handling.